Accounts, Payouts & Bonuses

 
  • Accounts
  Procedure for Crediting the Monetary Funds and Paying the Winnings   The Client shall be entitled to participate in the Betting when the monetary funds are available on its Personal Account. The limit of the monetary funds required to participate in the Betting shall be defined in the Rules of Accepting Bets.   If there are no monetary funds on the Personal Account the Betting Company is entitled to deny participation of the Client in the Betting.   Refusal of the Betting Company can be made both, by reference to the reasons for the refusal and by unmotivated technical restrictions on the capability of the Client to perform Gambling Operations.   The capability of the Client to make a decision on paying the winnings can not be limited by the Betting Company except when the prize was received by the Client as a result of unlawful or unfair acts or as a result of non-compliance with the terms of this Agreement.   The following methods of crediting the monetary funds for the Betting are allowed: using Payment System «Yandex.Money»;   using Payment System «QIWI Wallet»;   using Visa, MasterCard cards of Payment Systems by sending SMS-messages for mobile payments;   Additional fees may be charged on the processing side when applied the selected payment method. Such fees are paid in full by the Client.   The procedure for crediting the monetary funds by each method specified in para. 8.4 hereof, procedure for and conditions of making payments are determined by the Regulations of the Betting Company.   The Client is considered to have fulfilled the obligation on crediting the money and can be admitted to the performance of Gambling Operations under its instruction after the receipt of the relevant funds to the accounts of the Betting Company or acceptance of them by the Betting Company in a different form. Before the occurrence of the said circumstances the Betting Company is entitled to establish any technical barriers to perform by the Client the Gambling Operations.   The receipt of the monetary funds by the Betting Company for the purposes of this Agreement should be deemed to be the time of presentation of an appropriate amount on the Personal Account of the Client.   The Betting Company has the right to change or supplement the methods for crediting the monetary funds. The corresponding changes to the terms of this Agreement shall become effective upon posting them on the Internet-site of the System.   Performance by the Client of any Gambling Operations or transfer to the Betting Company of the monetary funds is considered to be an acceptance by the Client of this Agreement and the Rules of Accepting Bets.   Acceptance of the monetary funds transferred by the Client to deposit on its Personal Account is performed after receiving the confirmation from Payment System.   The conditions of the settlements are specified in the relevant sections of the Regulations of the Betting Company and they constitute an integral part of this Agreement and shall be binding on the Client.   The Betting Company is entitled to amend to or supplement unilaterally the conditions of depositing the monetary funds on the Personal Account of the Client. The new conditions come into force on the day of their publication on the Internet-site of the System.   In case the monetary funds are deposited using the Payment Systems specified in para. 8.4.4 hereof the responsibility for the timeliness and completeness of fulfillment of the Client’s instructions to transfer the monetary funds to the Betting Company, as well as from the Payment System to the Client shall be borne by the relevant Payment System. The relations between the Client and the Payment System are governed by the relevant Agreement. The risk of loss, incomplete or untimely transfer of the monetary funds using Payment System shall be taken by the Client in full.   The conditions of using by the Clients of the bank cards are determined by the Regulations of the Betting Company and the agreement with the bank or other lending institution, which holds a license for this type of activity.   When depositing the monetary funds using Visa, MasterCard cards of the Payment Systems the legality of using the relevant card by the Client is checked.   For these purposes, the Betting Company is entitled to request a color scanned copy of the passport of the bank card holder — double page spread with photo, surname, name, patronymic and signature, all pages with notes on registration, as well as a color scanned copy of both sides of the bank card with which the payment was made. For confidentiality purposes it is allowed to mask the figures of a bank card number, except for the first six and last four figures 1234 56 **** 3456. The Client must send these documents to the e-mail address: [email protected]. The Betting Company reserves the right to limit depositing, using and payment of the funds transferred by the Client and to block the Personal Account before receipt and subsequent verification of the requested documents.   In case the Client refuses to provide the scanned copies of the requested documents, the Betting Company shall be entitled to refund the monetary funds on the bank card used for making the payment, cancel any bets made by the Client, placed with the use of the funds paid by the bank card, the legality of which is not checked by the Betting Company, and to refuse to pay any winnings, as well as to terminate the Agreement.   When depositing the monetary funds using Visa, MasterCard cards of the Payment Systems, the holder of the card is solely responsible for failure to observe the laws of its country in relation to the gambling in the Internet.   When paying the winnings using the Payment System «QIWI Wallet» or «Yandex.Money» the Betting Company reserves the right to demand from the Client to provide the document(s) proving its personality (such as a scanned copy of its passport, driving license and other documents.)   Depositing of own monetary funds to the Bonus Account is not possible.   Any funds credited to the Bonus Account as a bonus can be withdrawn by the Client in money terms only after the conditions of a bonus programme (action) are met.   Payouts procedure:   Before making any payments, the Company has the right to request a valid identification document, for example, a copy of a passport, driver’s license or any other valid identification document. The company reserves the right, at its discretion, to determine which identification documents are acceptable. If the Client deposited funds using credit or debit cards or the Client requested payment by credit or debit card, the Company has the right to request copies both on the first and on the back of the corresponding card. For the Client’s own safety, the Company recommends displaying only the first six   (6) digits and the last four (4) digits on a credit or debit card when providing a copy of the card. The CVV/ CVV2 number on the credit or debit card must not be visible on the copy.   Payments are made from a few minutes to 5 business days from the date of application.   The company also reserves the right to divide the payment into ten or less equal installments paid each month until full payment if you win 10,000 euros or more and decide to withdraw most of the winnings (more than 50%).   Payment is made only within the maximum permissible limits specified on payment page. If the payment exceeds the established maximum limit, then in this case the bookmaker pays only the indicated maximum allowable amounts. This rule also applies in situations where when accepting a bet, the bookmaker did not warn the player about the possible exceeding of the maximum allowable amounts.   Winnings for canceled / void bets / interactive bets are not paid.   Payments of winnings to persons not recognized as winners in accordance with the established rules are not made.  
  • Amount of Winnings and Procedure for their Determination
  The time of occurrence of the Betting Company’s liability to pay winnings is determined in accordance with the Rules of Accepting Bets.   The amount of winnings is determined depending on the amount of the bet paid by the Client, odds and other conditions of the Betting.   Authorization of any request (determination of compliance of the request with the Regulations of the Betting Company) to withdraw the monetary funds shall be made by the Betting Company no later than within two days following the date of sending of the relevant request by the Clients.   In the course of consideration of the request to withdraw the monetary funds, the Betting Company, according to the terms and conditions of this Agreement, may request additional information from the Client. In this case the time for authorization of the request can be increased.   The Betting Company reserves the right, at any time and at its sole discretion, to limit the methods of funding available to the Client and payments from the Personal Account.   The moment of receipt of the monetary funds to the Client (a «wallet» or the Client’s account in the relevant Payment Systems, bank account, etc.) is determined by the terms and conditions of the Agreement concluded by the Client with the organization receiving the monetary funds for the Client.   Commission and fee deductions and any other expenses incurred in connection with the use of these methods of payment of winning by the Client shall be borne by the Client in full.   Payment of winnings, and withdrawal of the monetary funds from the Personal Account of the Client shall not be made if the monetary funds through which the payments are made, were received to the Personal Account of the Client as a result of its unlawful or unfair acts and (or) the unscrupulous actions of any third parties (including those caused by unauthorized access to the System).  
  • Bonus rules
  Bonus coupon This bonus is credited immediately upon activation of the coupon, provided that the player does not currently have another active bonus. If activation failed (for example, if there is an active bonus), then the coupon can be reused later. Each bonus is provided under certain conditions and with certain limitations that the User should comply with in order to be able to withdraw bonus funds from the account. Depending on the type of the bonus offered, you may be required to fulfil certain conditions in order to be able to withdraw from the account the funds obtained as a result of a successful betting involving the bonus. Terms and conditions The withdrawal of funds is not possible until the turnover terms are fulfilled. Turnover terms Casino: 0.5% from each bet below ₸100.00 for KZT, ₽50.00 for RUB, Live Games: 0.5% from each bet below ₸400.00 for KZT, ₽100.00 for RUB, Sport: 0.1% from each bet below ₸400.00 for KZT, ₽100.00 for RUB, with the rate >= 1.4 Virtual Sports: 0.1% from each bet below ₸400.00 for KZT, ₽100.00 for RUB, with the rate >= 1.4 The offer cannot be applied in combination with other promotions or special offers. We grant only one bonus per user, family, address, shared computer, common IP-address and any identical account data, such as e-mail, bank account, credit card details or payment system account. In case of any violation of the rules of the bonus program, the account shall be disabled. The turnover bonus is transferred to the main account in the amount of the bonus funds on the balance, but not more than 100% from initial bonus value. If any funds are withdrawn, the bonus shall be cancelled. The rules of the promotion are subject to change. Cashback CASHBACK is a bonus program offering a refund after a negative series. Terms and conditions The Cashback Bonus is accrued to the account every 7 days. It amounts to 10% of the amount lost in the previous 7 days. Next bonus accrual: ……………. When calculating the bonus, only bets made in the “Casino” section of the site are taken into account. The rules of the promotion are subject to change.